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Hey there,

We are new sellers on Amazon, we would like to ask you that we want to list a product, but we don't have a GTIN number, we want to list with GTIN exemption, which condition is required for GTIN exemption

My account has been set as limited access for 10 weeks now and asks me to reactivate it but when I click this option it tells me my verification has already been successful.

If I try to edit anything it tells that there is already a process happening and I can do nothing.

I now can't create shipping and my product is stuck with my supplier.

How can this be resolved I have had endless cases,emails,phone calls and Amazon can't help me!

Dear Amazon Team,

I am reaching out regarding the removal of my product, BELLESA Cleansing Wipes, which was taken down for being identified as an unregistered pesticide or a product making pesticidal claims. As per Amazon's request, I have updated the product details and and images accordingly.

Despite making the necessary updates to my listing, my product remains inactive. I have been asked to further clarify the intended usage of the wipes-specifically stating whether they are for human body use or toy cleaning. I have complied with this request, and the product description now clearly states:

"These wipes are ideal for (and an integral part of) cleanup, whether you're using them to clean toys or yourself."

Despite these updates, my product has been unavailable for sale for the past 10 days, significantly impacting my business. I have reached out to the compliance team multiple times but have yet to receive a resolution.

I would greatly appreciate your prompt assistance in resolving this matter and reactivating my product as soon as possible. Please let me know if any further adjustments are required.

Thank you

Hi, I shipped in 1 box of 100 units. The whole box was lost at FBA. I opened a case to reconcile and after pending for weeks they came back and said that 51 units they added back to a different asin as an unexpected item. And the other 49 they say they can not recover or reimburse. So first of all I am not sure why the 51 units landed up on a different asin. I shipped in everything correctly. The asin they put the 51 units on now is another listing for the same product I see, so maybe that is why they confused it, although I did everything properly on my end. So I guess it is not the end of the world if they chose to put it under the other listing. As long as it was found. But my real question is, how can 51 units be traced and the other 49 not?? All 100 units were in the same box and they were all manufacturer barcode eligible as well, So you can not say it was labeled wrong. Please get this escalated if you can.

Hi, @Seller_hme3Wbydd1ihr@Seller_OOVUXZLmb2UEH,

Can you look into these please... LBE1 has always been very quick to receive, wonder what went wrong all of a sudden...

FBA18T4X3D2X // Feb 19, 2025 02:04:00 PM - New Stanton PA US - Package delivered.

FBA18T4HY4HN // Feb 19, 2025 02:04:00 PM - New Stanton PA US - Package delivered.

FBA18T55NCSD // Feb 19, 2025 01:56:00 PM - New Stanton PA US - Package delivered.

FBA18T5145G8 // Feb 19, 2025 01:56:00 PM - New Stanton PA US - Package delivered.

FBA18T51310K // Feb 21, 2025 01:36:00 PM - New Stanton PA US - Package delivered.

FBA18T56C6W2 // Feb 24, 2025 11:14:00 AM - New Stanton PA US - Package delivered.

considering the below...

FBA18T4ZZ33W // February 27, 2025 Checked // Feb 18, 2025 04:21:00 PM - delivered.

All shipments delivered upto Feb 18 have been checked in and received... Can you guys please look into this...

Thanks,

Kal

my US account was deactivated due to having multiple accounts. The only other that I have are the global market accounts so I when I go onto those it says that I need to fix the policy compliance, which I have submitted the information multiple times it says the information has been approved, but when I go to appeal, it would not let me appeal. Has this happened to anyone else and what can I do to get my US account open again? I’ve tried closing those global market accounts, but you cannot close them until the policy compliance are finished. I just want my US account back open so that I do not have to get rid of my inventory that I just sent to Amazon.

Customer bought a wooden tobacco pipe from us and returned a digital tv antenna. What am I supposed to do with this?

The buyer contacted us on the 28th and we responded to the buyer within 24 hours; The buyer did not specify the issue, so we asked if they had received the package? but they never replied to us, The buyer filed a claim straight away, I think this is unfair to us sellers and hope Amazon will review everything. Thank you Amazon. This product is a big deal. It is not a low-value product, and I hope that Amazon can give us the seller justice. It is really not easy for us to sell something. Since buyers have become more and more familiar with Amazon’s policies, there have been many buyers who want to get products for free. Commodities It’s okay if the value is low, but the value of this product is really high. I Hope Amazon can find out, we are really wronged.

@Seller_ovM5p622oIbGp@Seller_FJwyF3iu5qxUY

case ID : 17378290381

@Seller_37l8i4vuvugjG

I dont know why but when adding someone to my account i need to verify them. but when i click the verify button it sends me to a seller central login of a european country somehow?

any idea why this happens and how to stop this ? thanks